ISBIS4 Abstract

Contact Author's Name: Peter Martin
Title of Abstract: A Six Sigma Program for Universities
Author(s): Peter Martin
Affiliation: University of Ballarat

The University of Ballarat (both TAFE and Higher Education sectors), in conjunction with personnel from industry developed a modularised Six Sigma training program for universities that enabled the combining of Six Sigma training with accredited academic qualifications at both undergraduate and post graduate levels. The transition from a significant industrial training program to an accredited tertiary program imposed a standardised rigour to Six Sigma training that had not previously been evident. The liaison between industry, TAFE and the University was innovative.

This presentation explores the various stages in the development of such a program. In particular, attention is focused upon how such a course might be structured for graduates or undergraduates, rather than as a stand alone training program for corporate customers. Aspects of unit design and assessment will be considered, as well as the development and integration of the usual Six Sigma units or topics into other areas of the curriculum. The potential for building constructive learning path-ways linking undergraduate TAFE programs, and post-graduate programs will be discussed – from TAFE Certificate III to MBA!

The modular approach that was adopted enabled specific skill training to build into nationally recognised qualifications. The program was both flexible and transportable, with sessions conducted on campus, on-line or on-site, either in block mode or on a module by module basis. Modules were grouped together in various ways so as to accommodate any special needs or requirements indicated by individual clients.

Brief reference will be made to a learning model under-pinning traditional Six Sigma training programs and how such a model might be applied in a university program. As teachers of statistics we must extend the traditional passive role played by the student by actively engaging them in the learning process, and develop programs in which principles and thinking can be taught using applications of immediate interest in a manner allowing the use of familiar learning strategies.